TERMS OF USE FOR THE PHILIPPINES

LEGAL DOCUMENT

Effective Date: May, 2025

1. ACCOUNT TERMS

1.1. Eligibility

1.1.1. To use Exness services in the Philippines, the Client must:

• Be at least 18 years of age;
• Have legal capacity to enter into binding contracts;
• Not be a resident of restricted jurisdictions;
• Provide accurate and complete personal information;
• Comply with all verification requirements.

1.2. Account Types

1.2.1. Exness offers various account types to Filipino clients:

• Standard accounts;
• Professional accounts;
• Islamic (swap-free) accounts subject to approval;
• Demo accounts for practice purposes.

1.2.2. Each account type has specific features, minimum deposits, and trading conditions.

1.3. Account Security

1.3.1. The Client is responsible for:

• Keeping login credentials confidential;
• Using strong, unique passwords;
• Enabling two-factor authentication;
• Notifying Exness immediately about unauthorized access;
• Ensuring device and connection security.

1.4. Multiple Accounts

1.4.1. Filipino clients may:

• Open multiple trading accounts under one Personal Area;
• Operate accounts in different currencies;
• Have different account types simultaneously;
• Be subject to verification across all accounts;
• Face restrictions if misuse is detected.

2. TRADING TERMS

2.1. Order Execution

2.1.1. Order execution is subject to:

• Available market liquidity;
• Current market conditions;
• Technical factors affecting execution;
• Spread and slippage variables;
• Trading hours for specific instruments.

2.2. Margin Requirements

2.2.1. Trading on margin involves:

• Maintaining sufficient funds to support open positions;
• Monitoring margin levels continuously;
• Understanding that positions may be closed automatically if margin requirements are not met;
• Potential changes to margin requirements during market volatility.

2.3. Commissions and Fees

2.3.1. The fee structure includes:

• Spreads on all trading instruments;
• Commissions on certain account types;
• Overnight financing charges (swaps);
• Inactivity fees after 90 days without trading activity;
• Currency conversion fees where applicable.

2.4. Trading Hours

2.4.1. Trading hours vary by instrument:

• Forex: Sunday 22:00 to Friday 22:00 (GMT+3);
• Metals: 24 hours, Monday to Friday;
• Indices and stocks: According to relevant exchange hours;
• Cryptocurrencies: 24/7 with maintenance breaks.

2.5. Technical Issues

2.5.1. In case of technical issues:

• Contact Exness support immediately;
• Document the issue with screenshots;
• Check system status on Exness website;
• Use alternative access methods when possible;
• Understand that Exness is not liable for losses due to technical failures beyond our control.

3. FINANCIAL TERMS

3.1. Deposits

3.1.1. When depositing funds:

• Use only payment methods registered in your name;
• Follow minimum and maximum deposit limits;
• Understand processing times vary by method;
• Popular methods in the Philippines include GCash, PayMaya, and bank transfers;
• Be aware of any third-party payment processor fees.

3.2. Withdrawals

3.2.1. Withdrawal terms include:

• Funds are returned to the original deposit source;
• Verification requirements must be completed;
• Processing times vary by withdrawal method;
• Maximum withdrawal limits may apply;
• Additional verification may be required for large withdrawals.

3.3. Taxes

3.3.1. Regarding taxation:

• Clients are responsible for their tax obligations in the Philippines;
• Exness does not provide tax advice;
• Trading profits may be subject to income tax in the Philippines;
• Proper record-keeping is recommended for tax purposes;
• Clients should consult with a tax professional for guidance.

4. LEGAL TERMS

4.1. Intellectual Property

4.1.1. All Exness intellectual property, including:

• Trading platforms;
• Website content;
• Logos and trademarks;
• Marketing materials;
• Trading tools and calculators;

are protected by copyright and may not be reproduced without permission.

4.2. Limitation of Liability

4.2.1. Exness’s liability is limited:

• No responsibility for trading decisions;
• No liability for indirect losses;
• No warranty for uninterrupted service;
• No responsibility for third-party information;
• Force majeure events exempt from liability.

4.3. Governing Law

4.3.1. These terms are governed by:

• Applicable Philippines financial regulations;
• International financial regulations where relevant;
• Dispute resolution procedures specified by Exness.

4.4. Amendments

4.4.1. Exness reserves the right to:

• Modify these terms with notice to clients;
• Update trading conditions as market conditions require;
• Change fee structures with appropriate notification;
• Implement regulatory-required changes immediately;
• Provide notification through email or platform announcements.

4.5. Termination

4.5.1. Account termination may occur:

• At client request;
• Due to inactivity for over 90 days;
• For violation of these terms;
• If required by regulatory authorities;
• In case of suspected fraudulent activity.

5. DISPUTE RESOLUTION

5.1. Internal Complaints

5.1.1. If the Client has a complaint:

• Submit details through the Personal Area;
• Provide relevant transaction references;
• Allow up to 5 business days for initial response;
• Cooperate with information requests during investigation;
• Escalate unresolved issues following our complaint procedure.

5.2. External Resolution

5.2.1. If a complaint remains unresolved:

• The Client may contact relevant regulatory authorities;
• Consider alternative dispute resolution;
• Legal proceedings as a last resort;
• Time limitations may apply to filing complaints;
• Documentation of all communications is recommended.